Connect Kintone to Unblockd
Link a Kintone app to an Unblockd project and its records come in as tasks, with their status kept in step.
Updated · About the Kintone integration
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What Unblockd reads
Unblockd reads your Kintone apps and the records in the ones you link to an Unblockd project. You choose which records to bring in; each becomes a task under a deliverable, with a link back to Kintone as its first proof. From then on its status follows Kintone.
It’s read-only. Unblockd never creates, edits, or deletes records in Kintone.
A record that’s blocked in Kintone opens a blocker your team sees first. Nothing reaches your sponsor until someone on your team chooses to share it.
The key is encrypted before it’s stored. How Unblockd handles your data.
Before you start
- In Unblockd, a workspace admin connects Kintone, once for the whole workspace. Members see it in Settings but can’t connect or disconnect it. Anyone on the team can then link it to a project.
- In Kintone: A Kintone user who can open each app's settings and generate an API token with View records only. You can connect up to 10 apps, one token each.
Connect Kintone
- Open Connected toolsSign in to Unblockd and open Settings, then Connected tools.
- Press Connect beside KintoneFind Kintone under Most used, or press Show all 33 tools, or type its name in the search box. Then press Connect on its row. A short form opens under it.
- Paste the details from KintoneKintone domain: The address you open Kintone at, without https://. App IDs: The number after /k/ in each app’s address. Separate several with commas. API tokens: In each app: App settings → API token → Generate, with View records only. Separate several with commas. The form’s Where to find it link opens Kintone’s own guide.
- Press Connect KintoneUnblockd checks the details with Kintone before saving anything (the button reads “Checking with Kintone”). If Kintone refuses them, the field says so and nothing is stored.
Link it to a project
- Open the project’s Sources tabOpen the project from Projects, then its Sources tab.
- Press Link a sourceIt’s under the list of linked sources. If more than one tool is connected, choose Kintone under Tool.
- Pick the Kintone appUnder Kintone app, pick the one this Unblockd project runs on. Only apps the connection can see are listed, and ones already linked here are left out.
- Choose where items landUnder New items land in, choose a deliverable, or leave Choose each time. It’s the first choice when you bring items in, and where new items go if automatic import is on.
- Press LinkThe Kintone app appears in the Sources list, ready to bring items in.
Starting a new project? On New project, open “Bring work in from a tool”, choose Kintone and the app, and leave “Bring in open items as tasks” on to start with its open records. It’s linked as the project is created.
Bring in items
- Press Bring in itemsOn the project’s Sources tab, press Bring in items on the Kintone app’s row. Unblockd lists the open records that aren’t in this project yet.
- Choose the deliverableUnder Add them under, choose the deliverable they belong to. Each item comes in as a task under it.
- Choose the recordsTick the records you want, search by key or title, or press Choose all. Then press Bring in. Up to 50 come in at a time; run it again for more.
New records can also come in on their own. An admin turns on Bring in new items from linked sources in Settings, then Automations, and each source can opt out or pick its deliverable from its ⋯ menu, under New items. Up to 25 come in per sync, checked every hour and on every sync.
How sync works
The app's process management status, or else a drop-down or radio field labeled Status, Task status, Stage, or State. Each record becomes the first status that matches:
- Completed, Done, Closed, Finished, 完了, or 終了
- Becomes: Done
- Blocked, On hold, Stuck, 保留, or 保留中
- Becomes: Blocked
- In progress, Doing, Started, In review, 処理中, 対応中, or 進行中
- Becomes: In progress
- Anything else
- Becomes: To do
| In Kintone | Becomes |
|---|---|
| Completed, Done, Closed, Finished, 完了, or 終了 | Done |
| Blocked, On hold, Stuck, 保留, or 保留中 | Blocked |
| In progress, Doing, Started, In review, 処理中, 対応中, or 進行中 | In progress |
| Anything else | To do |
Unblockd checks Kintone again when someone opens the project’s Sources tab and the last check is more than 10 minutes old, when you choose Sync now from the source’s ⋯ menu, and once a day. The row shows when it last synced. A large source catches up over a few checks.
- Done in Kintone finishes the task in Unblockd, because the link back to Kintone already counts as proof. A task that needs a sign-off stays where it is until the sign-off is recorded.
- Blocked in Kintone marks the task Blocked and opens a blocker for your team only, and posts to your team’s chat channels if you’ve connected any. Someone on your team confirms it and can turn it into an ask for your sponsor. If the record moves on in Kintone, the task follows; the blocker stays open until your team resolves it.
- A title changed in Kintone changes in Unblockd too. A tool never puts a task In review: that needs a reviewer chosen in Unblockd.
- Tasks from a tool stay with your team. Your sponsor sees each deliverable’s progress, not the tasks under it.
Disconnect and revoke access
- Press DisconnectIn Settings, then Connected tools, press Disconnect on Kintone’s row.
- ConfirmIf it’s linked to projects, Unblockd first says how many apps it will unlink. Press Disconnect Kintone to confirm, or Keep.
- Deleted: the connection, its stored key, and every Kintone app linked through it, across all your Unblockd projects.
- Kept: tasks already brought in stay as ordinary tasks with their history and proof links. They stop following Kintone. Connect again and relink the same Kintone app, and they follow it again.
- Unblockd deletes the API tokens it stored. To end access completely, delete those tokens in each app's settings as well.
To stop one project following Kintone without disconnecting it for everyone, open the linked Kintone app’s ⋯ menu on the Sources tab and choose Unlink. Its tasks stay, but stop following Kintone.
Troubleshooting
- Needs reconnecting
- What to do: Kintone turned down Unblockd’s access, for example because it was revoked or the person who connected it left. The row says “Reconnect to keep it in sync.” An admin presses Reconnect and pastes a fresh key; linked apps and their tasks carry on.
- Retrying
- What to do: The row says “Couldn’t reach it on the last try. It will try again.” Kintone didn’t answer the last time Unblockd tried. Nothing is lost; the next sync picks up where it stopped.
- Rate limits
- What to do: Unblockd reads one item about every 0.65 seconds, up to 200 per check, to stay inside Kintone’s limits. If Kintone still says to slow down, Unblockd stops that check and picks up on the next one. Sync now waits 60 seconds between runs on the same source.
- A app is missing
- What to do: Only apps the connected account can see are listed. Check its access in Kintone.
- Only an admin can connect
- What to do: “Only a workspace admin can connect or disconnect tools.” Ask an admin, or have one change your role in Settings, then Members.
- Coming soon
- What to do: A tool that shows Coming soon instead of Connect can’t be connected yet.
| What you see | What to do |
|---|---|
| Needs reconnecting | Kintone turned down Unblockd’s access, for example because it was revoked or the person who connected it left. The row says “Reconnect to keep it in sync.” An admin presses Reconnect and pastes a fresh key; linked apps and their tasks carry on. |
| Retrying | The row says “Couldn’t reach it on the last try. It will try again.” Kintone didn’t answer the last time Unblockd tried. Nothing is lost; the next sync picks up where it stopped. |
| Rate limits | Unblockd reads one item about every 0.65 seconds, up to 200 per check, to stay inside Kintone’s limits. If Kintone still says to slow down, Unblockd stops that check and picks up on the next one. Sync now waits 60 seconds between runs on the same source. |
| A app is missing | Only apps the connected account can see are listed. Check its access in Kintone. |
| Only an admin can connect | “Only a workspace admin can connect or disconnect tools.” Ask an admin, or have one change your role in Settings, then Members. |
| Coming soon | A tool that shows Coming soon instead of Connect can’t be connected yet. |
Still stuck? Press Report a problem on Kintone’s row in Connected tools, or choose Report a problem with Kintone from a linked app’s ⋯ menu. One tap sends the tool and what the row shows about the connection (never a key or token) to the Unblockd team, and someone replies by email. You can send 5 reports every hour, or write to hello@unblockd.ai any time.
Connect Kintone now
Open Connected tools in Unblockd and press Connect beside Kintone. You’ll need to be a workspace admin.