Connect Plaky to Unblockd
Link a Plaky board to an Unblockd project and its items come in as tasks, with their status kept in step.
Updated · About the Plaky integration
On this page
What Unblockd reads
Unblockd reads your Plaky boards and the items in the ones you link to an Unblockd project. You choose which items to bring in; each becomes a task under a deliverable, with a link back to Plaky as its first proof. From then on its status follows Plaky.
It’s read-only. Unblockd never creates, edits, or deletes items in Plaky.
An item that’s blocked in Plaky opens a blocker your team sees first. Nothing reaches your sponsor until someone on your team chooses to share it.
The key is encrypted before it’s stored. How Unblockd handles your data.
Before you start
- In Unblockd, a workspace admin connects Plaky, once for the whole workspace. Members see it in Settings but can’t connect or disconnect it. Anyone on the team can then link it to a project.
- In Plaky: A Plaky user who can generate an API key from their preferences.
Connect Plaky
- Open Connected toolsSign in to Unblockd and open Settings, then Connected tools.
- Press Connect beside PlakyFind Plaky under Most used, or press Show all 33 tools, or type its name in the search box. Then press Connect on its row. A short form opens under it.
- Paste the details from PlakyAPI key: In Plaky, click your profile picture, then Preferences, Advanced, Manage API keys, and Generate API key. The form’s Where to find it link opens Plaky’s own guide.
- Press Connect PlakyUnblockd checks the details with Plaky before saving anything (the button reads “Checking with Plaky”). If Plaky refuses them, the field says so and nothing is stored.
Link it to a project
- Open the project’s Sources tabOpen the project from Projects, then its Sources tab.
- Press Link a sourceIt’s under the list of linked sources. If more than one tool is connected, choose Plaky under Tool.
- Pick the Plaky boardUnder Plaky board, pick the one this Unblockd project runs on. Only boards the connection can see are listed, and ones already linked here are left out.
- Choose where items landUnder New items land in, choose a deliverable, or leave Choose each time. It’s the first choice when you bring items in, and where new items go if automatic import is on.
- Press LinkThe Plaky board appears in the Sources list, ready to bring items in.
Starting a new project? On New project, open “Bring work in from a tool”, choose Plaky and the board, and leave “Bring in open items as tasks” on to start with its open items. It’s linked as the project is created.
Bring in items
- Press Bring in itemsOn the project’s Sources tab, press Bring in items on the Plaky board’s row. Unblockd lists the open items that aren’t in this project yet.
- Choose the deliverableUnder Add them under, choose the deliverable they belong to. Each item comes in as a task under it.
- Choose the itemsTick the items you want, search by key or title, or press Choose all. Then press Bring in. Up to 50 come in at a time; run it again for more.
New items can also come in on their own. An admin turns on Bring in new items from linked sources in Settings, then Automations, and each source can opt out or pick its deliverable from its ⋯ menu, under New items. Up to 25 come in per sync, checked every hour and on every sync.
How sync works
The board's Status field decides. Each item becomes the first status that matches:
- A status label Plaky marks as final
- Becomes: Done
- A label named Stuck, Blocked, or On hold
- Becomes: Blocked
- A label named Working on it, In progress, or Doing
- Becomes: In progress
- Anything else
- Becomes: To do
| In Plaky | Becomes |
|---|---|
| A status label Plaky marks as final | Done |
| A label named Stuck, Blocked, or On hold | Blocked |
| A label named Working on it, In progress, or Doing | In progress |
| Anything else | To do |
Unblockd checks Plaky again when someone opens the project’s Sources tab and the last check is more than 10 minutes old, when you choose Sync now from the source’s ⋯ menu, and once a day. The row shows when it last synced. A large source catches up over a few checks.
- Done in Plaky finishes the task in Unblockd, because the link back to Plaky already counts as proof. A task that needs a sign-off stays where it is until the sign-off is recorded.
- Blocked in Plaky marks the task Blocked and opens a blocker for your team only, and posts to your team’s chat channels if you’ve connected any. Someone on your team confirms it and can turn it into an ask for your sponsor. If the item moves on in Plaky, the task follows; the blocker stays open until your team resolves it.
- A title changed in Plaky changes in Unblockd too. A tool never puts a task In review: that needs a reviewer chosen in Unblockd.
- Tasks from a tool stay with your team. Your sponsor sees each deliverable’s progress, not the tasks under it.
Disconnect and revoke access
- Press DisconnectIn Settings, then Connected tools, press Disconnect on Plaky’s row.
- ConfirmIf it’s linked to projects, Unblockd first says how many boards it will unlink. Press Disconnect Plaky to confirm, or Keep.
- Deleted: the connection, its stored key, and every Plaky board linked through it, across all your Unblockd projects.
- Kept: tasks already brought in stay as ordinary tasks with their history and proof links. They stop following Plaky. Connect again and relink the same Plaky board, and they follow it again.
- Unblockd deletes the API key it stored. To end access completely, delete or regenerate that API key in the tool as well.
To stop one project following Plaky without disconnecting it for everyone, open the linked Plaky board’s ⋯ menu on the Sources tab and choose Unlink. Its tasks stay, but stop following Plaky.
Troubleshooting
- Needs reconnecting
- What to do: Plaky turned down Unblockd’s access, for example because it was revoked or the person who connected it left. The row says “Reconnect to keep it in sync.” An admin presses Reconnect and pastes a fresh key; linked boards and their tasks carry on.
- Retrying
- What to do: The row says “Couldn’t reach it on the last try. It will try again.” Plaky didn’t answer the last time Unblockd tried. Nothing is lost; the next sync picks up where it stopped.
- Rate limits
- What to do: Unblockd reads one item about every 0.65 seconds, up to 200 per check, to stay inside Plaky’s limits. If Plaky still says to slow down, Unblockd stops that check and picks up on the next one. Sync now waits 60 seconds between runs on the same source.
- A board is missing
- What to do: Only boards the connected account can see are listed. Check its access in Plaky.
- Only an admin can connect
- What to do: “Only a workspace admin can connect or disconnect tools.” Ask an admin, or have one change your role in Settings, then Members.
- Coming soon
- What to do: A tool that shows Coming soon instead of Connect can’t be connected yet.
| What you see | What to do |
|---|---|
| Needs reconnecting | Plaky turned down Unblockd’s access, for example because it was revoked or the person who connected it left. The row says “Reconnect to keep it in sync.” An admin presses Reconnect and pastes a fresh key; linked boards and their tasks carry on. |
| Retrying | The row says “Couldn’t reach it on the last try. It will try again.” Plaky didn’t answer the last time Unblockd tried. Nothing is lost; the next sync picks up where it stopped. |
| Rate limits | Unblockd reads one item about every 0.65 seconds, up to 200 per check, to stay inside Plaky’s limits. If Plaky still says to slow down, Unblockd stops that check and picks up on the next one. Sync now waits 60 seconds between runs on the same source. |
| A board is missing | Only boards the connected account can see are listed. Check its access in Plaky. |
| Only an admin can connect | “Only a workspace admin can connect or disconnect tools.” Ask an admin, or have one change your role in Settings, then Members. |
| Coming soon | A tool that shows Coming soon instead of Connect can’t be connected yet. |
Still stuck? Press Report a problem on Plaky’s row in Connected tools, or choose Report a problem with Plaky from a linked board’s ⋯ menu. One tap sends the tool and what the row shows about the connection (never a key or token) to the Unblockd team, and someone replies by email. You can send 5 reports every hour, or write to hello@unblockd.ai any time.
Connect Plaky now
Open Connected tools in Unblockd and press Connect beside Plaky. You’ll need to be a workspace admin.